Euro Insurance Guide

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service
• Download resources from our website

2.2 Automated Collection

We automatically collect information about your interactions with our website through cookies, web beacons, and other tracking technologies. We may also receive information about you from third-party sources, such as public databases, social media platforms, and marketing partners.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information
• Send administrative messages, such as confirmations, updates, and security alerts
• Respond to your comments, questions, and requests
• Provide customer service and support
• Send you technical notices, updates, and security alerts
• Send you promotional messages, such as newsletters, special offers, and information about new services or features (you can opt out of these communications at any time)
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our website
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
• Business partners: We may share your information with business partners with whom we jointly offer products or services.
• Affiliates: We may share your information with our affiliates (companies under common ownership or control with us) for the purposes described in this Privacy Policy.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).
• Business transfers: We may share your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly.
• Preference cookies: Enable the website to remember your preferences and settings.
• Analytics cookies: Help us understand how visitors interact with our website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process about you. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
• Erasure: In certain circumstances, you have the right to request that we delete your personal information.
• Restriction: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
• Data portability: In certain circumstances, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, or to request that we transfer it to another controller.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes or in certain other situations.
• Withdraw consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

9. International Data Transfers

Our website and services are operated from Sweden, and your personal information may be transferred to, stored, or processed in countries outside of your home country, including countries that may not have the same data protection laws as the country in which you initially provided the information. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing agreements and technical, organizational, and legal measures.

10. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: